Frequently Asked Questions



When will I get my order?
We pride ourselves on shipping quickly!
Look for your order to leave our warehouse within about 3 business days.


Do you ship internationally?
We don't ship internationally at this time, but please check back soon.


Can I talk to a real person?
We’d love to hear from you! Give us a ring at 877.957.0940
Our hours are Monday – Friday from 8am to 5pm PST. If we miss you, we’ll get back to you ASAP.


Image Usage/Copyright
You are welcome to use our images for your website or social media as long as you do not alter them in any way AND you credit the artist and Biely Shoaf Co. (@bielyshoaf). Please contact us for specific designs and/or lifestyle shots. 


General Inquiries
Hours: Mon-Fri, 8am-5pm PST


Mailing Address
4616 25th Ave NE, PMB 706
Seattle, WA 98105